Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience on our website.

Last updated: January 1, 2025

Transparent

Clear information about all cookies we use

Your Choice

Control which cookies you accept

GDPR Compliant

Following EU privacy regulations

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, understanding how you use our site, and improving our services. Similar technologies include pixels, web beacons, and local storage, which serve similar purposes. In this policy, we use the term “cookies” to refer to all such technologies.

Important: We respect your privacy and give you control over cookies. You can manage your cookie preferences at any time through your browser settings or our cookie preference center.

These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.

You cannot opt-out of these cookies as they are necessary for the website to work.

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

You can opt-out of these cookies. They improve your experience but are not essential.

What we collect:

Pages you visit and time spent on each page

Links you click and navigation paths

Error messages and website performance data

Device type, browser, and screen resolution

Referral source (how you found our website)

Providers: Google Analytics, Hotjar (example)

3. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

You can opt-out of these cookies. Without them, some features may not work optimally.

Examples:

Language and region preferences

Recently viewed products

Wishlist items

Chat widget preferences

4. Marketing and Advertising Cookies

These cookies track your browsing activity to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

You can opt-out of these cookies. You’ll still see ads, but they won’t be personalized.

Used for:

Showing relevant ads on other websites

Measuring ad campaign performance

Retargeting (showing ads for products you viewed)

Social media advertising

Providers: Meta (Facebook/Instagram), Google Ads, TikTok (example)

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We don’t control these cookies and recommend reviewing the privacy policies of these services:

Payment Providers

Secure payment processing

Stripe

PayPal

Klarna

Analytics Services

Website performance tracking

Google Analytics

Hotjar (heatmaps)

Payment Providers

Secure payment processing

Stripe

PayPal

Klarna

Analytics Services

Website performance tracking

Google Analytics

Hotjar (heatmaps)

Data Sharing and Disclosure

We do not sell your personal information. We only share your data with trusted partners who help us operate our business:

Payment Processors: To process transactions securely (they follow strict PCI-DSS standards)

Shipping Partners: DHL and DPD to deliver your orders

Email Service Providers: To send transactional and marketing emails

Analytics Providers: To understand how our website is used

Legal Authorities: When required by law or to protect our rights

Types of Cookies We Use

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for all data transmission

Secure, encrypted storage of personal data

Regular security audits and updates

Restricted access to personal data (employees only on a need-to-know basis)

PCI-DSS compliant payment processing

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restriction

Limit how we use your personal data

Right to Portability

Receive your data in a portable format

Right to Object

Object to processing based on legitimate interests

Right to Withdraw Consent

Withdraw consent for marketing or cookies anytime

Right to Complain

Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@monza.com. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

Order data: 7 years (for tax and accounting requirements)

Marketing data: Until you unsubscribe or request deletion

Account data: Until you request account deletion

Website analytics: 26 months maximum

Cookies

We use cookies and similar technologies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. The “Last updated” date at the top of this policy indicates when it was last revised.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your personal data, please don’t hesitate to contact us.

Email: privacy@monza.com

Data Controller: Monza B.V.
Registered in the Netherlands